You can also add video subscriptions to services like Showtime, Starz, A&E, AMC and many other streaming entertainment channels.

Prime Video offers unlimited streaming of movies and TV episodes for paid or free trial members in the U.S. The customer service representatives and supervisors can also review chats, but it's a good practice to always save chats with stores and businesses.Amazon Prime Video is one of the biggest perks of being an Amazon Prime member. Shopping tip: Remember to save chats so you have documentation. After a transfer to a supervisor, the matter was handled – the account was canceled and a $28 refund was issued 'as an exception,' the supervisor said. While this sounded easy, the account wasn't properly canceled and a second customer service representative said the information given was incorrect. She was offered a $28 credit for the remaining two months of the membership in the chat so that she could activate the gift membership early. USA TODAY wanted to find out more, so a reporter who had until April 24 before renewal did a chat within the Amazon site with customer service after already purchasing the gift membership. You'll need to go to 'Manage Membership' within the Prime account pulldown and select 'Update, Cancel, and more' and follow on-screen instructions. There's an option to cancel your membership without involving customer service.

Keep in mind, this only buys you an extra year to avoid the price increase, but you could buy multiple gift memberships if you don't mind tying up money.Ĭanceling current Prime membership to get a possible credit Once you redeem the membership, you've got another year of Prime at the current price. Amazon also says if you put in your email address, you have the option of forwarding the gift subscription. Save the gift option, then follow the instructions on screen. After you proceed to checkout, type in the recipient's email address (which could be yours if you're getting it for yourself), and the delivery date. Pick your annual membership, and add it to the cart. Choose between a one-year membership for $119 or a 3-month plan for $39. Go to Amazon's website and visit the page for giving Prime as a gift before Friday, Feb. Amazon didn't respond to USA TODAY's request for comment, but here is what reporters learned from chatting with customer service reps and reading help topics on the website.

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